Subscriptions bought in the app
Purchases made in the app are charged by Apple, so Apple handles their refunds. Ask for one at reportaproblem.apple.com, or write to us and we'll help you through it. To stop the next renewal, cancel in your iPhone's Settings, under your name › Subscriptions.
Founding access bought on campzero.app
- 30 days, no questions asked. You have 30 days from purchase, or from launch day for anyone who bought before launch, to try the whole climb. If it isn't for you, you get your money back in full.
Yearly and monthly plans bought on campzero.app
- 30 days, no questions asked. You have 30 days from your first payment to try the whole climb. If it isn't for you, you get that payment back in full and the plan stops. Only the first payment is covered: renewals are not refunded.
- Cancel anytime. Cancelling stops the next renewal, and you keep access until the end of the period you paid for. Use the link in your receipt email, or write to us and we'll cancel it for you.
Asking for a refund
Reply to your receipt email or write to jaka.smid@gmail.com with the email you bought with. Lemon Squeezy returns the money to the card or account you paid with, usually within 5–10 working days. A refund ends access bought on campzero.app for that email.
Nothing here limits the rights you have under consumer law.